All of our welcome guide templates come with the same content structure. Pick the style that fits your brand the most and personalise.
Why should you use our welcome guide templates?
The first touchpoint with your client sets the tone for your entire project. A graphically-designed Welcome Guide ensures your introduction is polished and professional, showing clients they’re working with someone who values detail, aesthetics, and clarity—just like the designs you deliver.
How should I use my welcome guide?
Once your client signs the contract, send them the Welcome Guide. Pair it with a warm, personalised email template explaining its purpose and encouraging them to review it at their convenience.
Clients often ask the same questions about timelines, revisions, or next steps. Direct them to the relevant sections of the guide, which saves you time and shows you’ve already anticipated their needs.
Drag & Drop Templates in Canva & Adobe InDesign.
Whether you’re a Canva enthusiast or an InDesign expert, these templates are designed to fit seamlessly into your workflow. Simply drag and drop your content, adjust the colors and fonts to match your branding, and you’re ready to impress clients.
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Easily swap in your own text, images, and branding with intuitive drag-and-drop functionality.
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Whether you prefer Canva’s simplicity or InDesign’s advanced tools, these templates work for all skill levels.
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Save hours designing from scratch while delivering a polished, on-brand experience.
What's inside a welcome guide?
We use high-converting strategies to build trust with your audience. Each template is filled with fonts & images that you can use. All of the sections are pre-filled with copy allowing you to quickly personalise your document, no lorem ipsum here.
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Cover
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Project Details
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Introduction
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Your Studio
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Your Project Team
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Your Values
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The Brief
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Your Scope
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Your Process
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The Fee Schedule
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Communication
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What’s Next
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Your Clients Role
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Aftercare
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Complaints Procedure
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FAQs
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Contact Details
Your questions, answered.
A Welcome Guide serves as a comprehensive introduction for new clients, setting clear expectations and outlining your processes. This proactive communication reduces misunderstandings and establishes a professional image from the outset, fostering trust and confidence in your services.
By providing all necessary information upfront, a Welcome Guide streamlines the onboarding process, making it smoother and more efficient. Clients feel well-informed and supported, which leads to higher satisfaction and a stronger working relationship.
Absolutely. A Welcome Guide clearly communicates your working hours, preferred communication channels, project timelines, and other essential policies. This transparency helps in setting healthy boundaries and ensures that both parties have a mutual understanding, preventing potential conflicts.
Yes, it will. By addressing common questions and providing detailed information about your services and processes, a Welcome Guide reduces the need for repetitive explanations. This efficiency allows you to focus more on delivering quality work, enhancing overall productivity.
A well-crafted Welcome Guide makes clients feel valued and cared for, leading to a positive experience. Satisfied clients are more likely to provide glowing reviews and refer your services to others, contributing to business growth and a strong professional reputation.
Effortless Templates designed by ARB & BIID industry professionals.
All of our templates are built on the framework we’ve developed in our own practice. After years of refinement and iteration, we’ve developed proven, high-converting strategies that work for us.
These are the same templates we use every day—designed to save you time, streamline your workflow, and let you focus on what truly matters: clients, design and you.
Build your library of essential templates.
To position yourself as a premium designer, every aspect of your process needs to be seamless. This requires a fully coordinated bundle of templates from start to finish.
Our bundled templates provide a structured framework for managing all aspects of your practice, ensuring a smooth and organised workflow.
KIND WORDS FROM FELLOW DESIGNERS
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The visual quality of these resources and attention to detail have helped greatly with an enhancement of my offering, explaining my process and overall helping me to deliver a quality experience for clients..."
KRISTIAN
"As a design professional, finding templates that resonate with my brand's aesthetic is essential.
The Architecture Templates design is sophisticated, intuitive, and perfectly aligned with the high standards I set for my projects. It has streamlined my workflow, and I truly appreciate the attention to detail that went into creating such a versatile tool."
ADRI