THE COLOMBO | Welcome Guide
£45.00
Built in Adobe InDesign & Canva
Welcome Clients with Warmth and Transparency
For architects and interior designers, ensuring a welcoming, professional onboarding process is key to building strong client relationships. After presenting the Investment and Fee Proposal, clients often seek more clarity on what’s next. That’s where our 19-page, fully-editable client welcome packet template comes in.
The Colombo Welcome Guide is crafted to follow the Investment Guide and Fee Proposal, creating a smooth, friendly onboarding experience. This new client welcome packet template includes everything clients need to know: your design philosophy, project steps, timelines, and the team they’ll be working with. It’s ideal for answering questions and setting clear expectations with warmth and transparency.
While the Investment Guide presents the value and costs, the Colombo Welcome Guide goes deeper into practical aspects—project flow, communication, and what clients can expect on the journey. It’s all about making clients feel confident and supported as they embark on this collaboration.
This welcome letter design has transformed client relationships, helping them feel informed, comfortable, and excited. If you’re looking to create welcome packs for new clients that reflect your brand’s warmth and professionalism, the Colombo Welcome Guide is the perfect tool.
The document is broken down into the following:
- Cover
- Proposal Details
- Who Are We
- Our Studio
- Our Team
- Solution-Centred
- Our Brief
- Our Scope
- A Refined Process (2X)
- Our Fee Schedule (2x)
- How We Communicate
- What’s Next
- Your Role in All of This.
- Aftercare
- Complaints Procedure
- FAQS
- Contact
Upon purchasing you'll receive immediate access to your templates via a ZIP file.
RETURN & REFUND POLICY
Due to the digital nature of our products, we are unable to offer refunds or exchanges. We kindly ask that you carefully review the product descriptions and reach out to us with any questions before making your purchase. We appreciate your understanding in this matter.
IMAGES
The images showcased in our product listings and mockups are provided as visual aids and placeholders, offering a preview of your final document's potential appearance.
Upon purchase, Canva Premium users gain access to these images. If you do not have Canva Premium, you'll need to replace the images before you can export. You should be replacing the images to suit your own project requirements and these are for visual aids only.
HELP
Before you purchase, please refer carefully to the product descriptions.
If you have any burning questions, visit our FAQ or please email us at hello@architecturetemplates.co.uk.
Imagine this...
You’ve just landed a new client.
Instead of endless emails explaining your process, you send them a beautifully designed Welcome Guide that answers their questions, sets expectations, and showcases your professionalism.
This document looks bespoke, one-of-a-kind, but actually it's a template that only takes a few minutes to update for each client.
This template is for premium businesses building an enriched client experience that reflects the quality of their work. More Trust, Less Questioning, More Design Time.
What makes this
template special?
Beautifully crafted: Designed to impress, with clean layouts and sophisticated typography.
Effortless to use: Drag-and-drop functionality makes it easy to tailor for any project.
Time-saving: Minimal customisation required, allowing you to focus on what matters most—designing.
Seamless integration: Works perfectly within your existing workflows and systems.
Frequently Asked Questions
Improving every touchpoint in your business positions you as a premium provider, helping you stand out from competitors and win high-value projects whilst you focus on nurturing existing client relationships.
Designing a professional template from scratch can take hours—or even days. Our templates save you time so you can focus on your projects instead. Check your hourly rate, investing in templates is probably going to be the best use of your time.
Our templates are fully editable. You can easily update the text, colors, and layout to fit your studio’s branding—even if you’re not a designer. If you need any help, you just need to email us at hello@architecturetemplates.co.uk. We typically reply within 24 hours.
Our templates are designed to work for a wide range of project types and clients. Whether you’re pitching to residential or commercial clients, you can tailor the guide to fit their needs.
Clients are more likely to trust and invest in designers who can clearly communicate their process, value, and expertise. Stunning templates and documents help you do that.
Once you purchase your template, you'll get immediate access at the "thankyou" page. You'll also get an email with your purchase with links to your templates.
In most instances this will be tax-deductible against your business, reducing your tax liability. Make sure you check with your accountant before your purchase.
If you use Paypal, you'll be able to apply for a payment plan within the checkout.
Essential Template Bundles
If you value your time, don't just get one part of the process. Save money with bundled templates providing a structured framework for managing all aspects of your practice, ensuring a smooth and organised experience for your clients - maximising referrals and profit.
Effortless Templates designed by ARB & BIID industry professionals.
All of our templates are built on the framework we’ve developed in our own practice. After years of refinement and iteration, we’ve developed proven, high-converting strategies that work for us.
These are the same templates we use every day—designed to save you time, streamline your workflow, and let you focus on what truly matters: clients, design and you.
KIND WORDS FROM FELLOW DESIGNERS
"This template solved my needs for my interior design business. It's been carefully thought out to consider designers and architects. Their time and support during the purchase was amazing. I absolutely love it!!!
...you have definitely solved a huge problem for me."
JANICE
"...This bundle has helped me immeasurably in crafting a logical and succinct business process from lead generation to customer onboarding.
The visual quality of these resources and attention to detail have helped greatly with an enhancement of my offering, explaining my process and overall helping me to deliver a quality experience for clients..."
KRISTIAN
"As a design professional, finding templates that resonate with my brand's aesthetic is essential.
The Architecture Templates design is sophisticated, intuitive, and perfectly aligned with the high standards I set for my projects. It has streamlined my workflow, and I truly appreciate the attention to detail that went into creating such a versatile tool."
ADRI