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Client Email Templates for Interior Design & Architecture Firms

Price

£50.00

Save time, maintain professionalism, and communicate effortlessly with our collection of 65 handcrafted email templates—designed specifically for architects and interior designers.

 

Whether you’re following up with a prospective client or making a strong first impression, these templates ensure you always have the right words at the ready.

 

Organised in a logical, step-by-step flow, they guide you through each stage of your project, helping you maintain your brand voice while moving the process forward. Keep clients informed, prompt timely decisions, and navigate challenging relationships with ease.

 

From setting clear boundaries to streamlining communication, this 16,000+ word collection offers pre-made, ready-to-use templates for every situation—saving you countless hours of drafting.

 

Upon purchase, you’ll receive immediate access to your own Google Document.

WHAT EMAILS ARE INCLUDED?

Client Acquisition

 

  • Automated Initial Inquiry Response (Enquiry via Email)
  • Follow-Up Email (After Reviewing Enquiry)
  • Follow-Up Email (after Inquiry Phone call)
  • Follow-up to Enquiry After No Response to Book a Discovery Call
  • Confirmation that the Discovery Call is Booked
  • Discovery Call Reminder
  • Discovery Call Follow-up
  • Our Design Proposal and Fee Estimate
  • Fee Proposal (Follow Up)
  • Fee Proposal (Final Follow Up)
  • Declining Due to Scope Misalignment
  • Declining Due to Budget Misalignment
  • Declining Due to Timeline Misalignment

 

Client Onboarding

 

  • Welcome Email After Signing Contract
  • Onboarding Process Overview & Agenda (Client Portal)
  • Invite to Pinterest Board
  • Request for Client Information
  • Steps for Any Survey Work Required
  • Consultant / Survey Costs and Options for Approval
  • Initial Site Visit Scheduling
  • Site Visit Notes
  • Access Arrangements for Survey Work

 

Feasibility Study

 

  • Acknowledging Receipt of Survey Results and Next Steps
  • Preliminary Findings and Scheduling the Next Meeting
  • Meeting Notes from the Preliminary Findings Meeting
  • Finalising the Feasibility Study and Preparing for Concept Design
  • Meeting Notes - Final Feasibility Study Meeting

 

Concept Stage

 

  • Concept Design Kickoff
  • Presentation of Initial Design Concepts
  • Request for Feedback on Concepts
  • Design Options Comparison Email
  • Concept Design Review Meeting Invite
  • Finalising the Concept Design and Preparing for the Next Stage

 

Developed Design / Planning

 

  • Introduction to Developed Design and Next Steps
  • Design Presentation Invitation
  • Request for Feedback on Developed Design
  • Updated Design and Final Approval Request
  • Request for Necessary Documentation for Planning Submission
  • Planning Package Confirmation
  • Planning Application Submission Confirmation
  • Planning Application - Registration & Key Dates

 

Update Emails

 

  • Weekly Project Status Update
  • Out of Office

 

Client Boundary Emails

 

  • Setting Expectations for Communication
  • Clarification on Scope of Work
  • Response to Requests Outside of Scope
  • Request for Timely Responses
  • Design Process Boundaries
  • Excessive Change Requests
  • Final Warning on Boundary Crossing
  • Termination Notice

 

Invoicing

 

  • Invoice Email
  • Payment Reminder Follow-Up (After Due Date)
  • Payment Reminder – Second Follow-Up
  • Payment Reminder – Final Notice

 

Construction Related

 

  • Pre-Construction Meeting Invite & Agenda
  • Explanation of Construction Process
  • Notification of Site Visit
  • Request for Client Approval on Changes During Construction
  • Interim Certificate
  • Architects Instruction
  • Handover Process & Final Construction Walkthrough
  • Snagging List Issue
  • Practical Completion
  • Final Certificate

 

Handover

 

  • Handover Confirmation and Project Close Out
  • Final Handover and Thank You Email
  • Request for Client Testimonial / Reference
  • Follow-Up (6 Months After Handover)
  • Project Anniversary Check-in

 

Human Resources

 

  • New Employee Welcome Email
  • Employee Performance Review Invitation
  • Job Offer Email

RETURN & REFUND POLICY

Due to the digital nature of our products, we are unable to offer refunds or exchanges. We kindly ask that you carefully review the product descriptions and reach out to us with any questions before making your purchase. We appreciate your understanding in this matter.

HELP

Before you purchase, please refer carefully to the product descriptions. 

If you have any burning questions, visit our FAQ or please email us at hello@architecturetemplates.co.uk.

Imagine this...

Your inbox is overflowing, and you need to respond to inquiries, send updates, and address client concerns. 


Instead of struggling to find the right words, you know you have a set of email templates. Every email is ready to go, polished, and perfectly aligned with your professional image. 


Clients are impressed, deadlines stay on track, and you save hours every week.

What makes this
template special?

  • Comprehensive library: Includes 65 templates covering inquiries, introductions, follow-ups, updates, and handovers.

  • Logical organisation: Templates flow naturally through each stage of a project for consistency.

  • Time-saving efficiency: Focus on design while templates handle the communication heavy lifting.

  • Great for staff training: Perfect for junior staff members.

  • Boundary-setting tools: Navigate challenging client relationships with clear, pre-written responses.

Frequently Asked Questions

  • Improving every touchpoint in your business positions you as a premium provider, helping you stand out from competitors and win high-value projects whilst you focus on nurturing existing client relationships.

  • Designing a professional template from scratch can take hours—or even days. Our templates save you time so you can focus on your projects instead. Check your hourly rate, investing in templates is probably going to be the best use of your time.

  • Our templates are fully editable. You can easily update the text, colors, and layout to fit your studio’s branding—even if you’re not a designer. If you need any help, you just need to email us at hello@architecturetemplates.co.uk. We typically reply within 24 hours.

  • Our templates are designed to work for a wide range of project types and clients. Whether you’re pitching to residential or commercial clients, you can tailor the guide to fit their needs.

  • Clients are more likely to trust and invest in designers who can clearly communicate their process, value, and expertise. Stunning templates and documents help you do that.

  • Once you purchase your template, you'll get immediate access at the "thankyou" page. You'll also get an email with your purchase with links to your templates.

  • In most instances this will be tax-deductible against your business, reducing your tax liability. Make sure you check with your accountant before your purchase.

  • If you use Paypal, you'll be able to apply for a payment plan within the checkout.

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Essential Template Bundles

If you value your time, don't just get one part of the process. Save money with bundled templates providing a structured framework for managing all aspects of your practice, ensuring a smooth and organised experience for your clients - maximising referrals and profit.

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Effortless Templates designed by ARB & BIID industry professionals.

These are the same templates we use every day—designed to save you time, streamline your workflow, and let you focus on what truly matters: clients, design and you.

KIND WORDS FROM FELLOW DESIGNERS

SEE OUR TRUSTPILOT REVIEWS

"This template solved my needs for my interior design business. It's been carefully thought out to consider designers and architects. Their time and support during the purchase was amazing. I absolutely love it!!!

...you have definitely solved a huge problem for me."

JANICE

"...This bundle has helped me immeasurably in crafting a logical and succinct business process from lead generation to customer onboarding.

The visual quality of these resources and attention to detail have helped greatly with an enhancement of my offering, explaining my process and overall helping me to deliver a quality experience for clients..."
 

KRISTIAN

"As a design professional, finding templates that resonate with my brand's aesthetic is essential.

The Architecture Templates design is sophisticated, intuitive, and perfectly aligned with the high standards I set for my projects. It has streamlined my workflow, and I truly appreciate the attention to detail that went into creating such a versatile tool."

ADRI

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